Some questions get asked more frequently than others. We call these—wait for it—frequently asked questions. Here is where we answer them.

Registration Procedures

You can register online, by phone or in person. Payment is required at the time of registration. We accept MasterCard, VISA, Amex, and—if registering in-person—debit card or cheque.

Register or contact us:

CapU Lonsdale
250 – 125 Victory Ship Way
North Vancouver, B.C.,
Canada V7L 0G5

Email: cs@capilano.ca
Ph: 604 984 4901
Regular Office Hours: Mon – Fri   9 a.m. – 4 p.m.

Yes and no.

While you can register for a course right up until the day it starts, it’s important to remember that if there are not enough registrations one week prior to the course start date, then we can’t run the course, and will be forced to cancel it.

Registering early is the best way to ensure a class makes the cut. Also, many of our courses fill quickly, and registering early is the best way to ensure you get into the course.

Payment is required at the time of registration. We accept MasterCard, VISA, Amex, and—if paying in person, debit card, or cheque.

If the course you want to register for is full, you can add yourself to a temporary waitlist from the course or camp page where the Registration information is located. We will automatically receive your waitlist request. We can also add you to a temporary waitlist via phone or email. We then ask you to send us an email to confirm if you want to remain on the list.

Yes, you can withdraw from a course, however, this is subject to applicable fees. You would have to make the request via email at cs@capilanou.ca.

Bear in mind, however, that for refund purposes, the time you withdraw in relation to the course start date is important.

See Policies and Procedures for more details.

General Courses and Credentials

The main difference is one is credit and the other is noncredit. We’re the noncredit side.

Unlike a credit course, our courses are not tied to a multi-year degree.

This means our course can be completed sooner, and there is a good reason for that: Continuing Studies courses are targeted primarily at adult learners with busy schedules who are looking to pick up a skill or improve existing ones.

Yes. We currently offer three types of credentials: Digital Badges, Awards of Achievement, and Certificates of Completion. For details on each credential, see Programs.

Once you complete your final course, just email us a request and we’ll send you your actual certificate by mail or you can stop by our office and pick it up.

We offer several courses online and plan on rolling out more courses in the near future.

No. For this and other forms of preparatory studies, please contact our Adult Basic Education department at 604 983 7578 or email upgrading@capilanou.ca.

For starters, you will be the only one in the classroom. Kidding. If a course is cancelled, we will inform you by email at least four days before the course starts.

You will also receive a full refund. Visit Policies for more details on refunds.

You can request contact information for Continuing Studies instructors by phoning our office at 604 984 4901 or by emailing us at cs@capilanou.ca.

Please note, however, that not all of our instructors have given their consent to release their email or phone number.

We would love that. In fact, we would love it more than most people love bacon.

We get very excited about new courses and fresh course ideas, so we strongly encourage you to submit any you might have.

So, if there’s a course you would like to see, or want to propose teaching one yourself, feel free to email us.

Online Courses

Online courses provide you with the flexibility to learn when and where it works for you.

Continuing Studies offers two types of online courses: A cohort model and a self-paced model. You can learn which one a course uses by reading the first sentence of the course description.

Cohort-based courses start and end on specific dates and times. Each week you will have a number of activities or assignments to complete. These will range from readings and videos to quizzes, projects, and discussions with classmates.

An instructor leads these courses, answers questions, provides feedback on assignments, and moderates discussions between peers.  These interactions take place at a convenient time of your choosing.

Most courses don’t use live video interactions such as Zoom, except in special circumstances.

Self-paced online courses, on the other hand, are ones you complete on your own, without classmates. The advantage, here, is that you can begin whenever you want and the course can be completed as quickly or as slowly as your schedule allows.

In most courses, you will have access to a mentor who is an expert in the field, who will answer your questions and provide feedback on assignments where you can apply what you learned. This provides you with the flexibility you crave while giving your personalized feedback on your learning.

The platform we use is Moodle, the world’s most popular learning platform. It’s easy to use and designed to support both teaching and learning by providing a robust and secure system that creates personalized learning environments. You will use this platform to access content, communicate with classmates, submit assignments, and receive feedback from your instructor.

You will need a computer with high-speed internet capability and a browser. We highly recommend that you familiarize yourself with file management so that you can upload and download files from the system easily.

Serious Fun Summer Camps

Yes, there is.

Sort of.

While you can register for a camp right up until the day it starts, it’s important to keep in mind that if there are not enough registrations seven days prior to the camp start date, then we must cancel the camp.

Registering early is the best way to ensure a camp runs. Another great reason to sign up early is to ensure you get your child into the camp you want, as our summer camps do fill quickly.

Our camps are usually published on our website around March or April. As soon as the camps are online, they are open for registration.

If you would like to know when the camps go online, email us, or subscribe.

We send one out as soon as the camps go online.

Custom Training

Please find information about training solutions for your organization or for international students or fill out a Request More Information form and a representative will provide all the necessary information.

When you take one of our customized programs, we can deliver the course at any of our campuses, at your place of business or at another location of your choosing.

Location

There are many ways. We’re virtually right beside the Lonsdale Quay transit hub, so a bus is a good option. Our favorite way, however, is the SeaBus. You get to take a boat to school, gaze upon giant freighters, and dream of a life at sea.

For more information, check out the TransLink Trip Planner or call their information line at 604 953 3333.

If you are driving, go to our Contact Us page for detailed information.

For detailed parking information, visit Parking at Lower Lonsdale.

Well, there is no food service in the building, but that doesn’t mean there is no food service.

Quite the opposite in fact.

We’re located in The Shipyards District of Lower Lonsdale, so we’re pretty much surrounded by restaurants and cafes.

Privacy, Taxes, and Assorted Fine Print

Yes, your privacy is protected. We are committed to protecting your privacy and personal information through responsible information management practices. 

We collect, use, retain, disclose, and dispose of personal information in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA), other applicable legislation, and Capilano University privacy management practices.

When you sign up for an eNewsletter, you fill in your name and email address in the submission form. This information is only for the purposes of Continuing Studies sending an e-newsletter to the email address provided. 

By subscribing, you are providing your consent for the Continuing Studies Department to collect and use this information for this purpose only.

It is collected through Constant Contact and the data is only accessible by Continuing Studies under (s)(26)(c) of FIPPA.  

If you have any questions, please send us an email.

For more information about Constant Contact’s security, please see their website.

If you registered for an applicable course (like the Motion Picture Industry Orientation), you will receive a T2202 Tuition and Enrolment Certificate around February of the following year.

If your course does not qualify, you may use your registration receipt which includes the GST number.

Finally, an easy question. The meaning of life is to keep learning.

That’s why taking Continuing Studies courses is such a great idea.

We are committed to protecting your privacy and personal information through responsible information management practices. We collect, use, retain, disclose, and dispose of personal information in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA), other applicable legislation and Capilano University privacy management practices.

The e-newsletter sign up form is a grey bar found at the bottom of every page until it has been closed or an email has been submitted. It collects personal information for the purposes of Continuing Studies sending an e-newsletter to the email address provided.  It is collected through the application Constant Contact which stores the data in the U.S. and is only accessible by authorized staff. The data is also accessible by Continuing Studies under (s)(26)(c) of FIPPA.  By submitting this form, you are providing your consent for your email address to be stored in the U.S. and consent for the Continuing Studies Department to collect and use this information for this purpose. If you have any questions, please contact cs@capilanou.ca.

You may unsubscribe at anytime+.+

For more information about Constant Contact’s security, please visit their website.